Our quality commitment

À International House Nancy, nous nous engageons à fournir des cours et séjours linguistiques de la meilleure qualité à tous nos étudiants. De votre premier appel pour demander des informations à votre dernier jour de cours, nous faisons toujours de notre mieux pour vous offrir une expérience mémorable et de grande qualité.
Notre école s'efforce de respecter les normes de qualité définies par International House World Organisation : réalisez vos rêves et ouvrez-vous de nouveaux horizons en apprenant dans un environnement positif et agréable.

ENGAGEMENTS CLIENTS IH

We will help you learn and progress by designing well-structured courses and providing educational support.
Before you enroll, we will listen to your needs and guide you in choosing your course. This may involve a language level test and an interview.
You will receive clear and accurate information regarding all aspects of your chosen course, exam or service.
You will be supervised by qualified teachers or trainers, who regularly receive updated professional training. Children will be supervised by teachers trained to meet their specific needs.
Your course will be supervised by knowledgeable course leaders who will ensure the content is up to date, that the school has adequate resources, and whose goal is to help you as a student have a positive experience.
Your learning will be regularly assessed throughout your stay to help you progress. You will have the opportunity to discuss how to improve with our support staff.
You will be encouraged to give us your feedback so that we can continue to improve during your stay.
Diversity is encouraged at International House and we are committed to treating everyone fairly and equally.

Certification qualiopi